Do-It-Yourself Story

Researched problem online to try to diagnose, learned which part(s) were probably involved. Got estimates for professional repair in the $700 range, and though appliance is 17 years old, still not particularly happy with the need to replace expensive electronics in an appliance whose construction is otherwise suited for decades of service. Elected to attempt replacement of parts, touchpad and oven control board, myself. Managed to disassemble range front to gain access to parts, found your online supply company. Quickly found matching parts, ordered, received parts in two days, and re-assembled front of range with new parts. Success, in time for holiday baking! Aside from the uncertainties of my diagnosis and reluctance to invest in repairing an older unit, I am extremely happy with my experience with Appliance Parts Pros. and the ease with which I was able to obtain the required parts, leaving me only a week without my oven. Thanks!