Mark O Bay Springs , MS April 20, 2015 Appliance: Model 790.47873407 Element not heating in top oven On their website, I sent a message to the repair tech to explain what was happening. They diagnosed exactly what the problems was and the part I needed to repair it. Thank you for the help. You saved me money in repairs. 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes