Do-It-Yourself Story

Success! Ordering the part with Ken was super easy, unfortunately, FedEx dropped my package at a random address and instead of retrieving the item, they said, “call the shipper and have them send another.” Okay, not fair to the shipper. I called and another part was shipped to my daughters house, however, it was not the correct part. Upon calling Appliance Parts Pros customer service to send the part back, I was able to find the actual part number I needed, ordered it and it arrived at my daughters address. The element was installed and we have resumed baking again after a couple weeks! Thanks to ALL the customer service people who helped me throughout this entirely confusing and slightly stressful situation.