After working through the recommended troubleshooting tasks with no resolution. Performed diagnostic check and verified the washer was not draining. Followed tutorial on how to accomplish pump removal with success. The cause for the drain code was due to the impeller shaft being sheared. Navigation through the website and verification that it was the correct part for the model washer I had was great and ensuring to cross-reference and letting me know it was a newer part model. Ordered the new pump and as promised with the delivery option selected it was delivered next day. Upon receiving the item the back cover plate to the part was broken and not useable if I needed it. Not sure if was due to lack of packing material and it broke sometime during the shipment. We were concerned if the pump would be operational after the install. But the pump has been replaced and so far working with no issues. Will follow-up with an additional comment after 1 month of use.