James L Kerrville , TX June 20, 2014 The error code "se" suddenly displayed on the front control panel of my maytag microwave and it would not function at all I "Googled" the code and found on your website that "SE" meant the panel control was defective and I also found that you stocked the necessary replacement part which I ordered online. The new part arrived promptly as advertised and, not being mechanically or "techie" inclined; I hesitated to try to install the control panel myself but decided to "give it a shot". I called your customer service folks and was given a brief lesson on how to install the new part. Unfortunately, the instructions did not include the removal of 3 screws which held the plastic panel to a metal retainer. I struggled awhile but once I noticed the partially hidden screws, I was able to replace the control panel with no further problems. Overall, my experience with your company was excellent! Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes