Do-It-Yourself Story

Repair service was called and diagnosed the damper motor was bad and the temp controller was also. The technician who diagnosed the fridge never even open up the casing where both parts are located. I have electronic tech background so I decided to troubleshoot it for myself. I found that the only problem was the spindle in the damper assembly had a section of the elevation platform missing which caused the actuator pin to become lodged in the spindle. I ordered a new assembly but for the time being I used just a washer that I shaped to replicate the platform. The fridge is now on setting 5 and holds at 40.2 degrees F.