I goggled the model number which brought up AppliancePartsPros.com. I searched for the model number and then looked at symptoms. It quickly showed me the most likely problem and solution and even provided the percentage of issues my symptoms typically resulting in the failure of the listed parts. In my case it was the evaporate motor and fan. I ordered both parts with expedited shipping and received them the following day. I then watched the repair video. I followed the steps in the video to replace the motor and fan and the problem was solved. Outstanding service and support! Thank you!