Ordered an overlay and other parts, no response from the fridge. After watching a video and paying additional $80 for a house call. It was the temperature control, another $80 and my fridge is humming nicely, spilling ice in the box and keeping temperature, properly. I would recommend them, even if they send you the wrong part they will fix it (my case). I got it working, hopefully for another ten years. A+=they will make it right and their chat is live=highly recommended.