Catherine A Madison , GA May 21, 2015 My front loading washing machine was overfilling the door would open and a flood happen I called Appliance Part Pros and Michael helped me diagnose the probable cause of the problem. He was very patient and very thorough, and determined the part he felt was malfunctioning. I ordered the part and installed it and the machine seems is working perfectly, I cannot thank Michael and Appliance Parts Pros enough for the help I received. Sincerely, Catherine Andrews Do-It-Yourself Rating: Repair Time Estimate: 2+ hours