Gene G Brooklyn , NY July 23, 2016 Appliance: Model PDW1860NSS Guide rail and upper dishrack rollers worned off and came loose Finding the replacement parts for my dishwasher was quick and painless. Just use the model number and parts would come up with the diagram and some of the videos. Important to read the Q/A as it helped me to get ready on what I had to do and what tools to have. Ordered replacement parts for my GE dishwasher (about 7 years old). To replace the guide rail brackets, I removed the screws that secured the dishwasher to the counter and pulled out the dishwasher about 1/3 of the depth to have access to the outer sides to remove the screws that are holding the guide rail brackets in place. Note: I advise you use the wrench / socket driver on the crew heads rather then screwdriver. Original screws were rusty and one of them snapped but since I was disposing the old brackets it was ok, just had to look for a similar screws to use. Please take your time whilst installing the brackets as the rubber washers may fall out, so don't rush it. All brackets removal and installation 20min. Upper dishrack roller replacement was a snap off/snap in 1min. Overall repair took about 35 min as I had to look for a replacement to the brocket screw. (wish the parts would come with the new screws). Anyway, I'm pleased with the parts and work and looking forward to another 7years on this machine :))) Thank you AppiancePartsPros!!!!! You've saved me from calling the service company and saved me money. Will look for parts here again. 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes