William J Ellijay , GA January 15, 2018 Appliance: Model 665.61609100 The handle and outside frame on my kenmore microwave broke and split I easily found the replacement parts I needed from your web site, watched a repair video you had available, and replaced the broken parts you sent me. It was as simple as you said it would be. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes