Priscilla A Machias , ME August 24, 2017 Appliance: KitchenAid Refrigerator KSRL25FTSS00 Kitchenaid Refrigerator Ksrl25ftss00: Not getting any ice. How to replace Refrigerator Ice Bucket Auger Coupling. Ordered ice bucket coupler that was not the problem coupler drive shaft was stripped so Ido a 180 on shaft a problem was fixed. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes