R Roy G Ormand Beach , FL April 07, 2021 Appliance: Model 72069 KENMORE ELITE REFRIGERATOR Ice maker not dispensing. Perfect, I watched a YouTube video and replace the dispensing door motor. Phillips head screwdriver and a putty knife to remove the control panel. Watch the video it shows you white where to place putty knife. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes