Do-It-Yourself Story

My husband figured that the line to the icemaker was either clogged or had frozen over. We found some posts of people defrosting the icemaker by just leaving the freezer door open or with a hairdryer or space heater, but this seemed to be only a temporary fix so we didn’t do that. Lots of videos out there for Samsung through-the-door top icemaker as, but it was difficult to find any advice for our bottom freezer style (RF261BEAESR). But the parts diagrams on Appliancepartpros are very useful and eventually I figured the frozen part is called an icemaker filler tube assembly, and the highly detailed clear video from Applianceparstpros showed us exactly how to remove the icemaker & disconnect & pull the filler tube (literally— it just PULLS out). It was frozen solid, the heating element must have failed. Then because it was frozen solid, when the pump tried to send water into the ice maker, it was leaking out the back because it had nowhere to go. The video actually showed how we could just replace the heating element, but it was only $20 more for the entire assembly, and because of the water leaking around the tube, the insulation on it had frozen to the inside and was somewhat damaged in removal. So we just ordered a whole new assembly. We put some pipe insulation in the hole while we ordered the part. It came FAST in 2 days, literally just pushed in in through the hole, and reconnected the electrical connections and put the icemaker back in. Full bin of ice 24 hrs later! It was EXTREMELY easy to do, ONCE we had seen the Appliancepartspros video of how to access it. Thank You!!!