We ordered a new ignitor and it came in two days just as promised. The only problem that we experienced was that the leads on the new ignitor were to short. We were able to find enough slack on the oven end to make it work. The oven is once again working great. The video was a little off on what need to be done to disconnect the ignitor. We actually had to flip the oven over to get to the bottom. We could not access the connector through the back.