Do-It-Yourself Story

When I called for help the representative was more than helpful. She took the time to look up several possibilities and thoroughly check out all options until she was sure she had the correct knob. She was not in a hurry and treated me as if helping me was her pleasure. It was nice to have someone that felt my problem was her's to solve. At the close of our conversation she informed me of an unadvertised special that I took advantage of. My knobs arrived promptly and fit perfectly. It's so nice to have all the knobs working and making cooking so much easier. I hope the representative that helped me will be recognized for above and beyond service.