Patricia H Branford , FL January 08, 2021 Both the middle and lower racks in our dishwasher were rusting and falling apart! First, the assistance of the representative at Appliance Parts Pros was just that...a Pro! Very helpful and informative, was able to locate a perfect match for our appliance. Item was ordered and received in a short period. The old racks were easily removed and replaced with ease! Easy peasy! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes