Sean W Mishawaka , IN August 21, 2015 Appliance: Model WHIRLPOOL GST9679PB0 No movement from top agitator and a broken knob Purchased a few components from an easy to navigate website. Received parts extremely fast. Then I followed the instructions I received from a video link next to the parts description. Easiest process ever with their fair price, good part description, easy to follow video tutorial, and best of all - fast shipping. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes