My oven wouldn't light. I saw a glow but no ignition. My burners worked the broiler worked so I thought the thermostat was defective. I started an Internet search for similar symptoms and ran across videos and blogs mentioning and sponsored by AppliancePartsPros.com. Consensus among the sites I visited was that the igniter was defective. I went to the AppliancePartsPros website and others listing the same part to insure I was ordering the correct part. Initially I was going to get it locally thinking I would get it faster without a shipping charge. What I discovered was that the retail cited by AppliancePartsPros was in fact lower than the price my local dealer was charging AppliancePartsProsNad was $70 cheaper!! I called to confirm that it was a genuine GE part. So, I went to the website, ordered the part, paid for the fastest shipping available, and the genuine GE part was delivered the NEXT DAY! Was I pleased. The video prepared me for the process despite having the same model but with different options - which ultimately affected removal of the igniter. One of the screws on the igniter was stripped but other than that, the process was unbelievably easy. I spent more time removing the grates, the door, the pots and pans from the drawer and shutting off the gas and electric than I did replacing the igniter. It was like 3/4 prep and replace and 1/4 repair. I've had prior experience with AppliancePartsPros and they are consistently Good - VERY GOOD. I highly recommend them.