Edward S New York , NY March 06, 2017 Appliance: KitchenAid Refrigerator KBLA20EMSS00 Kitchenaid Refrigerator Kbla20emss00: Part of my backplate was chipped off so i replaced it with a new one. How to replace Water Filter Backing Plate. Pulled down on the old backplate, in order to pop it out; the new backplate pops right in; you'll need to apply some effort both ways, but the repair is quick Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes