John B Chester , VA June 04, 2015 Water filter holder was broken Used screwdriver to push in plastic tabs holding old unit to the top of the refrigerator box Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Gary S Geneseo , IL December 17, 2014 Water filter head broke Identified potential parts needed. Found info on this site on how to remove/replace these parts. Ordered needed parts on Friday mid-morning. Received parts on Saturday late afternoon without expensive overnight shipping. Replaced parts, and water dispenser worked properly. Total time water dispenser was inoperable was less than two days. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench, Nut Drivers, Screwdrivers
Chad A Los Angeles , CA October 17, 2016 Filtered water had low pressure At first I thought it was a bad water filter but as I removing the old one water started shooting out of the filter head. I searched online and found a video on replacing it. I saw how easy it was so i decided to purchase the part. I received it rush order and got it in 2 days. I studied the video instruction and followed it exactly as shown. It took me a total of 1 hour (turning off water and power to fridge, moving the fridge, removing the lines, removing the water filter head, replacing head and filter, run the lines, and turn on the water and power). It should have taken only 30 minutes, but I had some issues removing the 10 year old lines. If I had to do it again, it should taken less than 20. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Diana D Coal Center , PA July 23, 2022 Appliance: KitchenAid Refrigerator KBFS22EWMS3 The water filter backing plate and filter cover were both broken. What was presented by your videos as a quick and simple fix turned into a hugely frustrating process. You should really discuss in these videos that there is a very real possibility that the clips in the liner may indeed break off and then there will be no way to secure the back plate to the top of the liner. This happened to me and after reading some of the comments in the Q&A submissions it has happened to others. The response from your company is that if this happens the plate will need to be glued. What I actually did was purchase an industrial grade Velcro and lock adhesive that extremes of temperature. It’s holding so far. I’m just so glad I was able to find something to secure it. But again, this was EXTREMELY frustrating and a heads up would have been appreciated. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours
Michael G Indian Land , SC December 06, 2019 Slow water from dispenser Replaced the water filter head. Watched the youtube video made by Appliance Parts Pros. Luckily I bought the two related parts (the styrofoam block fill and the backing plate) because I broke both in removing the old part. All the parts together were about the same cost as a filter so it really paid off Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench