Whirlpool WP67001668 Water Filter Backing Plate OEM Part

Used screwdriver to push in plastic tabs holding old unit to the top of the refrigerator box

Identified potential parts needed. Found info on this site on how to remove/replace these parts. Ordered needed parts on Friday mid-morning. Received parts on Saturday late afternoon without expensive overnight shipping. Replaced parts, and water dispenser worked properly. Total time water dispenser was inoperable was less than two days.

At first I thought it was a bad water filter but as I removing the old one water started shooting out of the filter head. I searched online and found a video on replacing it. I saw how easy it was so i decided to purchase the part. I received it rush order and got it in 2 days. I studied the video instruction and followed it exactly as shown. It took me a total of 1 hour (turning off water and power to fridge, moving the fridge, removing the lines, removing the water filter head, replacing head and filter, run the lines, and turn on the water and power). It should have taken only 30 minutes, but I had some issues removing the 10 year old lines. If I had to do it again, it should taken less than 20.

What was presented by your videos as a quick and simple fix turned into a hugely frustrating process. You should really discuss in these videos that there is a very real possibility that the clips in the liner may indeed break off and then there will be no way to secure the back plate to the top of the liner. This happened to me and after reading some of the comments in the Q&A submissions it has happened to others. The response from your company is that if this happens the plate will need to be glued. What I actually did was purchase an industrial grade Velcro and lock adhesive that extremes of temperature. It’s holding so far. I’m just so glad I was able to find something to secure it. But again, this was EXTREMELY frustrating and a heads up would have been appreciated.

You folks are Great ! I knew my part was broken but for the life of me couldn't figure out how to remove it or put a new part back in. Found a couple places that were selling the replacement part but that still didn't tell me how to remove or replace it. Then I found your site and not only did you have the part at the lowest price, you also had a short video showing me how to replace it. Made the job so easy I couldn't believe it! From now on I am going to you folks first. Thanks