Dennis M Cheshire , CT July 13, 2014 Plastic upper dishwasher wheel assembly had dried out and became useless I watched a video on how to change these. I had ordered one a month ago because one had failed. I had no trouble --less than 30 seconds -- to insert a new for the bad one. Then a few weeks later, a 2nd one failed -- there are 4 of them -- and I figured that I might as well change out the bad one as well as the two "good" original ones. Total time to change out the 3 was less than two minutes and that included getting the rack completely out of the dishwasher...which you have to do in order to do this task. 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes