Do-It-Yourself Story

I watched the video attached to the part schematic for the three parts that work the chute - there is a small motor/actuator and the flap itself (which includes the spring, so really didn’t need to order the spring additionally). The hardest part was getting the cover off - I put tape all around the outside of the edge on the refrigerator to avoid scratching it and then used pry tools I have for automotive repairs (pulling off trim and panels) and was able to get it out without a problem. Client saw all the mold behind it and wanted to clean it out - so account for 30 minutes for OCD clients to get out bleach and Q-tips to clean out the area behind the panel. Don’t need to disconnect power - but you do need to lock the ice maker/water as you have to depress the water switch to get the panel out around the water dispenser - and put a rag into the ice chute from the inside. Swapping out parts was easy - just don’t lose the two little screws that hold the flap on. Take a picture with your phone before you disassemble and then re-install as you un-installed. Getting the panel back on was a bit hard with the door handle in the way - be patient and push easy but firm. The hardest part was getting the panel off and waiting for the client to clean out behind the panel. Problem solved - not sure if it was the flap or the motor - but since I knew we were going to have it open, I replaced both to save a return trip/delay in repair for client.