Rachel J Chapel Hill , NC January 03, 2020 Had to push really hard on the ice and water pads to make them work I replaced the pads on my Kitchenaid side-by-side. I was able to order ones that looked exactly like the old ones. It was even easier than what I had seen in a YouTube video. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes