Sean H Great Falls , MT December 19, 2016 Appliance: Model 665.13193K902 Racks rusting out I ordered the racks from you and then searched YouTube for instructions on how to replace the rack system. I could not find instructions on your site or a maintenance manual on line. Fortunately You Tube had several videos on similar models which helped significantly. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes