Marie C Hartsdale , NY October 05, 2020 Appliance: Model KENMORE SIDE BY SIDE REFRIGERATOR Refrigerator not cooling but freezer was ok.. Installed the diffuser for the unit- followed the video on your website. It was fixed in less than an hour. Thanks. Next week I plan to tackle the bracket to get ice/water from the dispenser. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes