Thomas M Breezy Point , NY May 24, 2021 Appliance: Model GE CAFE - REFRIGERATOR Refrigerator would not cycle off With the diagnostic help of the APP telephone representative (and representative’s patience with me) the Freezer gasket was promptly and clearly found to have depleted over the years which resulted in the gasket not sealing properly. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes