Luis M Alpharetta , GA February 02, 2015 Refrigerator stop cooling After being told by the technician that the part did not exist anymore by LG, we contacted LG and they gave us a replacement part number that no one had, no online, no onsite, and we contacted Appliance Parts Pros, chat with their agents and they ordered the part directly from LG, LG took about 7 days (business) for the back order part but surely enough the part came after few days. Replace the part, 1 screw, 1 cover, 2 minutes fix and done. Our initial repair man wanted $170 for the fix, no problem with that, after he had a hard time finding the part, and few days after he already told us to go an get a new fridge, then he "found" the part, same time line as AppliancePartsPros, so we knew he will be ordering from the same place, but hey this time he wanted $300 for the same fix, because the part was harder to find, i guess 2 more phone calls are worth the other $130. My respects for all techs out that do this job, but please do not take advantage of folks, remember now youtube and the internet show us that is not rocket science and that a 2 minutes job even with an hour dirve round trip is not worth $300, hey attorney charge you that by hour. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes