Jerry H Brawley , CA August 17, 2015 Appliance: Model SMH 9187B Samsung microwave did not work error code 5e I called told the man on the phone of the problem, He said becasaue of the midelo number and the fact that the microwave was black, he had me order a new control panel. the new part showed up 2 days later, Had it installed in less than 15 minutes. With the use of a screwdriver. Back to normal. Thank so much. Jerry 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes