John H Findlay , OH September 11, 2016 Appliance: Samsung Microwave SMH9187W/XAA Samsung Microwave Smh9187w/Xaa / : Se error code on screen and all functions stopped. How to replace Control Panel Assembly. I did an online search and found many references to the membrane on the Control Panel Assembly being bad. Apparently what happens the 'brain' senses that more than one button is being pushed simultaneously, throws the error code and shuts down. Pulling and reinserting the power plug will reset, but in my case it would either beep 4 or 5 times and shut down again, or the microwave would start up by itself with no input. That could be a fire hazard. I ordered the control panel and had it by 7 pm the following day (standard delivery to Ohio). I installed the panel the following morning and it works perfectly. It is an easy repair. Just do an internet search on the microwave part number and there are lots of instructions. The panel comes out with 3 screws (2 for vent cover and 1 for the panel itself). Take a reference picture of the connectors on the back (6), remove the ribbon cable (see online instructions), remove screws from the circuit board and set it aside. Pop out the metal pan from the plastic control panel. Reverse the procedures to install the new control panel. It is a fairly simple repair if you are fairly handy and can use a couple of basic handtools. The time listed with this repair story only applies to the reassembly. It does not include the time to research, remove, and clean up the microwave door, and exterior panels. That probably added 1-2 hours to the overall repair, but it looks like new now! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes