Removing control panel with screwdriver, unclamping lid control and removing pinch clips that hold the back on, tilting body 45 degrees and lifting it to remove, located the pump and removed by unclipping and using pliers to separate from hoses, replaced with new pump and put it all back together. easy as pie, im a 27 year old woman who has never done this before and it was very simple following the video instructions. thank you.