Henry W Monticello , IL October 31, 2014 Appliance: Model ECS230SCH DACOR DOUBLE STOVE Stove element would not heat I called APP, and asked what they thought the problem could be. They gave me several ideas and together we prioritized how to work toward a solution. The assistance in part identification, solutions, and service are amazing from this company. They also helped me to find diagrams and other DIY info. I have ordered several parts over the past few years, and they come quickly, excellent service, and never a problem. APP service is one of the best operations I have ever dealt with. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes