Henry W Monticello , IL October 31, 2014 Appliance: Model ECS230SCH DACOR DOUBLE STOVE Stove element would not heat I called APP, and asked what they thought the problem could be. They gave me several ideas and together we prioritized how to work toward a solution. The assistance in part identification, solutions, and service are amazing from this company. They also helped me to find diagrams and other DIY info. I have ordered several parts over the past few years, and they come quickly, excellent service, and never a problem. APP service is one of the best operations I have ever dealt with. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Dena B Portland , OR September 15, 2014 Appliance: Model ERD30506CH The burner element burned out I ordered the replacement part through AppliancePartPros because they had the best prices. The 1st one I ordered was the wrong size and had to return it, but the correct one was resent to me. The time in which I received both parts was incredibly fast. The customer service as well was very friendly and helpful. I have yet to receive my refund from the 1st part as it has not been enough time yet, but my guess is that it will be problem-free. This is a very nice compnay to work with and their prices are indeed the lowest I could find. Thank you A.P.P! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers