C W Cheyenne , WY October 05, 2021 2 stove surface elements needed replaced. Ordered two new surface elements: a 6" and 8". Received in a timely manner. The 6" wouldn't insert correctly (lay flat), so I called. Company quickly sent out a new 6" element. Great customer service! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes