First, I paid for two-day shipping, but the part arrived the day after I ordered. Awesome service!! For reference, I am a 28-year-old female with little repair experience (though I'd consider myself pretty handy in general and able to figure out most things in life - not a damsel in distress.) This was a relatively easy fix once you figure out how to take down the motor housing, unsure of correct terminology, hard to find a diagram out there that provides a name for all of the parts, where the damper assembly is located. I found a good youtube video for a similar refrigerator so I was able to figure it out on ours. It is misleading because it appears that part of the housing detaches from the front panel with the fridge/freezer temperature settings, but it does not detach from that piece because a large bunch of wires runs through both of these pieces, so the entire unit must be taken out of the refrigerator all together. This requires a nut driver with a very long, skinny shaft (lol) to get into the deep pockets where the nuts are. Also, all of the nuts on the front panel are reversed, not "righty-tighty, lefty-loosy". I assume many people have lost their minds while trying to figure this out, as I almost did. Putting it back up was just as complicated and annoying as taking it down. Replacing the actual assembly was a piece of cake, there are great youtube videos out there addressing this. When you reinstall everything and plug the fridge back in, within about 30 seconds, you should here a quick "click-click" which is the damper opening back up. I used my cellphone to take a video and watched it back to be sure that I could see the damper opening and it did! It was a proud moment. Good luck!