Katherine O North Chesterfield , VA July 31, 2020 Appliance: Frigidaire Refrigerator FFHS2611LBRA Stuck / broken damper assembly First, I paid for two-day shipping, but the part arrived the day after I ordered. Awesome service!! For reference, I am a 28-year-old female with little repair experience (though I'd consider myself pretty handy in general and able to figure out most things in life - not a damsel in distress.) This was a relatively easy fix once you figure out how to take down the motor housing, unsure of correct terminology, hard to find a diagram out there that provides a name for all of the parts, where the damper assembly is located. I found a good youtube video for a similar refrigerator so I was able to figure it out on ours. It is misleading because it appears that part of the housing detaches from the front panel with the fridge/freezer temperature settings, but it does not detach from that piece because a large bunch of wires runs through both of these pieces, so the entire unit must be taken out of the refrigerator all together. This requires a nut driver with a very long, skinny shaft (lol) to get into the deep pockets where the nuts are. Also, all of the nuts on the front panel are reversed, not "righty-tighty, lefty-loosy". I assume many people have lost their minds while trying to figure this out, as I almost did. Putting it back up was just as complicated and annoying as taking it down. Replacing the actual assembly was a piece of cake, there are great youtube videos out there addressing this. When you reinstall everything and plug the fridge back in, within about 30 seconds, you should here a quick "click-click" which is the damper opening back up. I used my cellphone to take a video and watched it back to be sure that I could see the damper opening and it did! It was a proud moment. Good luck! Read More... 21 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers
Paul P Warren , MI September 09, 2019 Appliance: Frigidaire Refrigerator FFHS2611LWMA Freezer cold and the refrigerator was warm I replaced the damper and thermistor assemblies. I saw another story here that was just like mine. Damper door was shut and would not open. I opened it manually then it would close and not reopen when reinstalled. I replaced the suggested parts and all was good. All in all a simple do it yourself repair to save hundreds. Read More... 19 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers
Steve M Cape Coral , FL November 29, 2019 Appliance: Frigidaire Refrigerator FFHS2611LWG Showed damper not opening code New damper assembly. The fridge was not cooling. Also, light frost in the freezer but the defrost system was working. The bottom of the damper vent was plugged with ice (down next to the coil). I removed the ice plug and replaced the damper assy. I also replaced the fridge thermistor (most likely unnecessary but I did it anyway while I was in there). Everything works perfectly now. The damper was stuck in the closed position (bad motor or broken gears). Read More... 15 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers
Kevin P Bacliff , TX October 13, 2019 Freezer side works but refrigerator side warm The parts I ordered from you worked and got hereon time, great job, and thanks again. I will. use you again in the future Thanks again Read More... 9 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set
James F Center , TX September 24, 2020 Frigidaire side by side refrigerator compartment was not cooling adequately but freezer section was working fine Removed bottom bin and noted ice in the vents to evap coils. Removed back cover of freezer section and used hair dryer to manually thawed large ice block. Used electric meter to confirm defrost element and thermostat were good. Noted damper door was closed and would not open. Damper motor was bad. Opted to replace damper assembly and thermistors. Replaced parts and refrigerator is working great. I decided to open damper door manually in order to use refrigerator while waiting on parts. Taped damper vent off at night to prevent items from freezing. Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Pliers, Screwdrivers