Do-It-Yourself Story

Appliance store said it was the control panel, estimated $289 in parts plus labor to repair. I ordered the touch screen pad (membrane) only from AP Pros for about $150, which arrived within 2 days of the order, giving me enough time to install it on the night before Thanksgiving. Replacement was a bit of a pain, requiring lots of disassembly of panel components (about 2 dozen machine screws), some of which were in tricky positions. I took pictures to be sure, and did download an assembly diagram I found on the internet. Replaced defective touch screen with new on the motherboard (8 screws and "ribbon" wire connectors -- be sure to note that the holders have a release setting), got it all back together and it works fine. (I am adored by my wife.) Took about 2+ hours end to end, could do it again in maybe an hour. If you aren't handy, it may well be cheaper to give the job to the repairman -- I tend to be willing to challenge myself!