The upper spray arm mount on our KitchenAide dishwasher wore out, allowing the spray arm to droop into the dishes and pots in the lower rack. The replacement part was in stock and it arrived the very next day after I ordered it, with no special shipping cost. An amazing experience! The part took just 10 minutes to install--it could have taken less, but it always takes a few more minutes with a new fix. The washer is back in action, as good as new. I'm delighted with the response of AppliancePartsPros.com.