Do-It-Yourself Story

The belts seemed stretched and worn, so I first replaced those. But new belts did not fix the problem. So I ordered the new drain pump. The new pump was easy to install, and it fixed the problem! Replacing the belts and the pump required the washer to be tilted back, so I first had to get the heavy water out of the washer tub. I happened to have a Rainbow vacuum that can handle water. I placed the Rainbow in the adjacent utility wash tub, and emptied it many times as it vacuumed the water out of the washer. I'm not sure how I would have removed the water otherwise -- I didn't see that issue addressed in any articles or videos I viewed. I suppose I would have bailed it out with a small bucket, or bought something like a ShopVac that can handle water. I did not think I could just leave the water in the washer and be able to tilt it back. I was very pleased with AppliancePartsPros.com The website provided lots of great information. Ordering was easy online. I talked to Customer Service to help me change the shipping method because soon after placing the order I decided I wanted next-day shipping. Customer Service was helpful. The shipping costs are reasonable.