Susan M Los Molinos , CA January 22, 2018 Washer would not drain or simply work at all A friend fixed it for me . He diagnosed the problem in a short time, Called your company, ordered the parts. And, after the parts arrived, it took approximately 30 minutes. Now my machines works. Very happy! 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes