Because of our washer being 20 yo the part had been discontinued. But with the help of Robin, one of your chat pros. We were able to locate a replacement timer that would work. This all happened on a Sunday morning. Because I am a repeat customer I knew I could trust that the part would be the right part as it was. Whenever I need a part I know to go to AppliancePartsPros.com. In fact my sister just had a repairman out for her stove and was told how much it was going to cost to repair it. I sent her a link to APP and she called me last night thanking me. She was so impressed with how much money APP saved her plus how helpful and knowledgeable the your operator was.