I ordered the timer from Appliance Parts Pros. The time came within 24 hours of ordering (amazing service) I brought my laptop to the laundry room and following the step by step instructions on the video and replaced the part within 30 minutes. Honestly, it would have been faster except that I had trouble finding the right size nut driver on my husband's messy work bench. The only thing I could recommend is that the video missed one step. After you put the new timer in and install the knob, you have to push the black pin in to engage the knob. Other than that....A+!