I watched the do it yourself video on the appliancepartspros.com website and changed the drain pump myself. This website is great for do it yourselfers who may not know a lot about appliances but are handy. You can search your problem, find out the solution, watch a video on how to repair it, order the part and fix it yourself! This is probably the sixth time I have had a problem with one of my appliances and logged onto your website to find a solution, save myself hundreds of dollars on repairs!