James H New Port Beach , CA August 01, 2016 Appliance: Model WHIRLPOOL Washing machine wouldn't drain Replaced the drain pump. The video was very helpful! Shipping was delayed and when I complained the drain pump was overnighted to me. Now, I'll continue to use Applianceparts Pros 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes