Do-It-Yourself Story

Went to the web site and filled in the model # and told them the problem. They told me some simple tests to make and I did them which helped me make a diagnosis. I then went and ordered the part that I needed. The web site suggested some additional parts which I did order because I was already there so it made sense to replace them at the same time. When I was all done, the control board that I replaced did not work. I called the help # and they came to the same conclusion that I did. The new board the I just received was also bad. They were very helpful and a new board is on the way. Lastly, I ordered the parts at about 3 pm and paid for the faster shipping and received them the next day. All I can say is WOW, I am impressed.