William L Greensboro , NC February 09, 2018 Appliance: Model GW397LXUS3 Whirlpool gas range keypad not working Called an appliance repair company to make the repairs. They replaced the keypad twice and that did not fix the problem. They recommended us to buy a new range, as it would be cheaper than replacing the controller. I let that sink in and shopped for a new range. Found AppliancePartsPros while the installers turned the install into a science project. Ordered the controller and keypad, installed the parts and had cornbread for supper. Saved about $600 by taking the task on. The difficulty level indicator on the parts page was a great help, with my confidence. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes