A couple of years ago, I had an issue with my Whirlpool washer which is every bit of 18 years old. I checked the internet for what might be wrong and stumbled across some how to videos on how to fix it. So, the other day, when my washer quit spinning the first thing I did is go to the internet again to see if I would be able to fix again.
Thank you, Appliance Part pro.com, for your very helpful website with the very informative video's on how to replace parts! After I watched a couple of videos on what might be the issue I knew I could do this. So, I ran it by the husband. He just wanted me to go out and get a new set. I on the other hand wanted to try to fix it. Therefore, I looked up the necessary parts for the issue. However, I had a few questions as to what I was being shown were the correct parts for the model number I put in. Therefore, I used the phone number on the website and inquired. The gentleman that answered the phone was very helpful and pleasant and confirmed the cross reference I choose was correct. I choose to replace the Washer motor coupling and the Clutch assembly to be safe. I went back to the website and ordered the parts.
To my surprise my order only took a day to arrive at the door!!! I sat down and re-watched the two video's. Then I handed my husband the lap top and had him watch them also. He then at that point agreed we could do this. And we did. All went very well, and my washer is up and running again!!!
Thank you, for sharing your knowledge. We would have never done it with out it!!!