Whirlpool 285753A Direct Drive Washer Motor Coupling OEM Part

My whirlpool washer was no longer spinning, so my first stop was YouTube where I found the video from AppliancePartsPros showing how to replace the motor coupling. In addition to the replacement guide, Matt also shows you how to diagnose the problem by looking for rubber shavings under the washer. Seeing the rubber shavings under the washer, combined with the fact that the washer still drained meant that the motor was still working, so something else in the drive train was bad. I took the washer apart and found that both of the plastic parts were broken, and the rubber piece was very worn. After receiving the replacement part, I had it installed in less than 30 minutes. Parts for my appliances are available at other online stores for less money, but those other online stores don't have the outstanding step-by-step videos showing exactly how to diagnose problems, disassemble appliances, replace parts, and reassemble. The how-to videos are the main reason I will always buy (and recommend that my friends & family buy) parts from AppliancePartsPros.com. Important notes below!! The motor is fairly heavy, and awkward to support after you remove the motor mounts. Keep that in mind so you don't crush your fingers. Hand-install and press on the plastic coupling pieces before you take a screwdriver to them. They should go on about half way, or a little more, before you tap them into place. I took the screwdriver to mine before hand-installing them, and one went on a little crooked and I had to remove and re-install it. Stay near the washer during the first wash after you repair it. Squealing/knocking sounds or burning smells may mean a part was installed incorrectly. I did smell burning rubber after my repair, so I disassembled the washer, and removed all the rubber shavings left behind by the failed part. That fixed the burning rubber smell. It will save time if you clean everything the first time.

A couple of years ago, I had an issue with my Whirlpool washer which is every bit of 18 years old. I checked the internet for what might be wrong and stumbled across some how to videos on how to fix it. So, the other day, when my washer quit spinning the first thing I did is go to the internet again to see if I would be able to fix again. Thank you, Appliance Part pro.com, for your very helpful website with the very informative video's on how to replace parts! After I watched a couple of videos on what might be the issue I knew I could do this. So, I ran it by the husband. He just wanted me to go out and get a new set. I on the other hand wanted to try to fix it. Therefore, I looked up the necessary parts for the issue. However, I had a few questions as to what I was being shown were the correct parts for the model number I put in. Therefore, I used the phone number on the website and inquired. The gentleman that answered the phone was very helpful and pleasant and confirmed the cross reference I choose was correct. I choose to replace the Washer motor coupling and the Clutch assembly to be safe. I went back to the website and ordered the parts. To my surprise my order only took a day to arrive at the door!!! I sat down and re-watched the two video's. Then I handed my husband the lap top and had him watch them also. He then at that point agreed we could do this. And we did. All went very well, and my washer is up and running again!!! Thank you, for sharing your knowledge. We would have never done it with out it!!!

I searched the internet for the most likely cause of the problem and then went to the AppliancePartsPros.com site to see if they had the parts. Naturally they did, but the best part was that they had a video on how to change the part. The video was very clear and straightforward. So easy to follow. I ordered the part mid-day on a Thursday. Imagine my surprise when later that day an email came in letting me know that the part was already shipped! The next day the part was on my front porch!! Unbelievable! I watched the repair video a couple of times and launched in with the repair. Everything went exactly as the video showed. I scheduled about three hours to putz around with the repair, but the actual job was done in about a half hour thanks to the excellent instruction. Now if only the shell of the washing machine slipped on as easily as it did in the video...but that is the fault of my washer, not the video. A tip: The video shows the repair person neatly hooking the water pump onto a piece of the frame to keep it out of the way. My frame wouldn't allow that, so I ended up pulling the hoses off the pump and removing the whole thing. Pretty easy, BUT next time I will remember that there is still water in the hose lines and if you are lying on your side to get to the part and pull the hoses off you will take an unexpected bath! No big deal and it was kind of funny. Bottom line: I could not be more pleased with the parts, shipping, and training video from AppliancePartsPros.com. Fantastic experience! (even with the bath!)

Replaced clutch assembly, gearcase input shaft seal and motor coupler. When I disassembled the washer I realized the shaft seal on the top of the gearcase was leaking and not the input shaft seal. So had to order more parts before I could finish this job. Altogether I replaced agitator dogs, both seals on the gearcase, the clutch assembly and the motor coupler. Agitator dogs replacement is a very easy job, no tools required, takes less that 5 minutes and made a huge difference with how well the agitator works. Clutch assembly replacement is easy once you get the transmission loose from the washer. Input shaft seal was very hard to get out until I found information on using a sheet metal screw to screw into the seal to remove it. New seal went in easily. Transmission cover seal was easy to get out and just took a little time to get it back in and seated well. Since I had the cover off I drained all the oil out of the transmission, cleaned up all the parts and put it back together. I didn't bother doing the rebuild kit. It took about 1 1/2 hours to reassemble the washer as I had challenges figuring out how to get the clutch assembly to line up with the brake. Turn the input shaft till the transmission assembly falls into place. I replaced the motor coupler since its inexpensive and I had the washer torn down to a point that made it easy to replace. All in all not a hard job, washer working nicely now. Spent about $100 on this repair and several hours over a couple of days. Not bad for a 60 year old woman who is tired of paying expensive repair bills for something I can manage myself.

Pulled the washer apart (using your videos as a refresher) and found that the plastic coupling between the motor and the transmission had failed. Searched for parts vendors and found your site. Ordered the coupling on-line and went back down to clean up the machine. In the cleaning process I found a damaged thrust washer for the upper agitator and broken drive dogs for that same agitator. I went to the website to see if I could augment my initial order. I did not want to pay shipping costs twice. Could not find a way so called the toll-free number. Agent was very helpful and said that he could simply cancel the order and no charges would result. I could then re-order with all the correct parts I needed. So we did that. With the inspection complete, I ordered 3 parts on-line. I noticed that the site said "in stock" for all the parts and guaranteed to ship today. I had asked the agent when I called if they ship on Saturday and he said no, it would go out on Monday. I expected that, so no disappointment. On Monday I checked the status of the order and it said "shipping soon" . About 4pm that day I checked again and it still said "shipping soon". So, I opened an on-line chat with Customer Service. The rep checked the order, said it had been picked and packed and would most likely ship at the end of the day. The next day, I checked status of the order and it did indeed ship the day before and according to the FEDEX tracking page, was already on the truck for delivery to my house. To my amazement, the parts arrived at my house at 2:30pm that day! I reviewed the installation videos for the three parts, followed the tips given in the videos and the washer was back together in about a half hour and running as good as new. Very happy with the service, shipping, videos and overall support from AppliancePartsPros.com. If I had to complain about something, I would say that I thought that shipping costs, which are basically flat rate, are a bit high if you only need to order one small part. But when you look at the big picture, the parts and shipping cost me $25.00 and I could not have gotten a repair tech to even answer the phone for that amount. I'm very pleased and satisfied.