Bill R Des Moines , IA April 04, 2014 IT HAD A BAD WATER VALVE I ordered the new water valve for my appliance, now I have cold water and ice cubs. the help line was so helpful, also the video showed me step by step on how to replace the new valve. For the best part, I saved me a lot of monies and shipping was here the next day with my part, Thanks Appliancepartspros!! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set