Ge WR17X12079 Bucket And Auger Assembly (Ice Dispenser) OEM Part

After searching for the ice bucket & auger assembly online, I found several websites that said they had the right replacement assembly for my refrigerator. I ordered one from another website first, but when it arrived it was not the right size-it was too big. The company told me to return the assembly but they didn't know if they had the assembly I needed. So...back to the internet to search again. This time I came across AppliancePartsPros.com & searched on their website for the assembly. The result of that search came up with what looked like the right assembly, but I was unsure about ordering it because of my previous experience. I called the Customer Service phone number & explained my situation to Holly. She was so courteous & professional, & was able to tell me that I had the correct replacement assembly for my refrigerator. Holly took my order over the phone & told me to expect the assembly in a few days. Imagine how pleasantly surprised I was when the assembly arrived the very next day! I opened the box, washed the new assembly, took the broken assembly out & slid the new assembly into place - PERFECT FIT! Less than 15 minutes & no tools required! I have since discovered that AppliancePartsPros.com has a tool on each parts page where you can enter your appliance's model number & it will tell you if the part is the right one - so you don't even have to call! Really nice feature, but then you don't get to talk to Holly! Thank you, AppliancePartsPros.com, for such a positive internet buying experience! I will definitely recommend your site to everyone I know! P.S. I tried to submit this review right after I received my replacement part, but was unable to because "None" was not an option under the "Which tools did you use?" question. Without answering that question I couldn't proceed. I revisited the review page today & was delighted to notice that the "None" option is now available. I was finally able to submit my review!

I took apart my existing ice maker and noticed that the turning rod had pushed through the front of the plastic on the ice maker. I believe this shift, by about 1/2" caused the metal pieces that engage the rear of the ice maker, the plastic housing and thus the rod to skip, or not get leverage to turn. I at first tried to replace the rear plastic "cup" and clips on the front to hold the rod back, but it didn't work. I finally just broke down and ordered an entirely new assembly, and now things work great again.

People need to realize that it is not difficult to do it yourself. Your web site makes it easy. They need to make sure the model # comes off the appliance to be sure they are buying the correct part. There is not need to pay a company to come to your home for the majority of repairs related to appliances with your web site. You even supply a video to insure confidence. Thanks, Rich

Our icemaker had not worked properly since we bought our home in 2012. GE Appliance repair came out during the warranty period and did a partial fix on the ice maker bucket that kept it working for a while. After another two years of it not working right, I finally broke down and called them again even though it was under warranty. The service repairman said it would be over $400 to replace the bucket and auger assembly. He also unofficially suggested that we might find the part online for less. We cancelled the repair, took his suggestion and I found appliancepartspros.com. I ordered a new bucket and auger assembly from them for less than half the GE repair cost and in two days had the new bucket. Popped it in and 3 years of frustration was gone! Wish I had known to order the new bucket and assembly from AppliancePartsPros.com a long time ago!!

I turned on my computer. I searched the internet for the specific part number (GE Ice Bucket). I came across a few websites offering replacement buckets around the same price. Then I checked shipping and AppliancePartsPros.com was the only one that would get the item here in a relatively short time-frame for regular shipping cost. Ordered the bucket (big box) Friday morning. and had it in hand Saturday! I did not pay for one day shipping mind you! Or Saturday delivery. And yet, there it was. I still don't believe it. We opened the box, cleaned the bucket, and slid it into the fridge. For the first time in over a year, we can actually have crushed ice again. To my family, I am a hero. I will certainly be using this site for future appliance parts!